Returns & Exchanges
At Chamonix House, we want you to be completely enamored with your home curation. If a piece doesn't perfectly fit your space, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return and receive a Return Authorization.
Prepare the Package
Carefully pack your items in their original protective packaging and include all tags and documentation to ensure safe transit back to our warehouse.
Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality team inspects the returned goods, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing